Privacy Policy
This page explains how information submitted through the Berlin Merchants Limited website may be handled when you contact us or use the site.
Information you provide
When you contact Berlin Merchants Limited by form, email or phone, you may provide information such as your name, company, email address, telephone number, project requirements, product enquiries and delivery information. We use this information to respond to your enquiry, prepare quotations, coordinate requested services and communicate about your project or order.
Technical information
Our hosting provider may process standard technical information required to operate and secure the website, such as IP addresses, browser information, request times and server logs. The exact technical data retained depends on the hosting configuration.
Contact form information
Information submitted through the contact form is sent to Berlin Merchants Limited for the purpose of responding to the enquiry. Please do not submit confidential payment credentials or sensitive personal information through the general enquiry form.
Third-party services
The website may load external resources such as web fonts or may link to third-party websites. Those services may process technical information according to their own privacy terms.
Data requests
If you would like to ask about personal information you previously submitted through this website, contact us at info@berlinmerchants.co.ke.
Updates
This policy may be updated when our website, business processes or legal requirements change. The version published on this page is the current website version.